Privacy Policy
How Pinewoods Property Investments Ltd handles the personal information you choose to share with us through this website.
Last updated August 2026
Scope of this policy
This policy explains what personal information Pinewoods Property Investments Ltd collects through this website, why we collect it, how long we keep it and what rights you have over it. It applies to this website only.
Information you give us
The only personal information this website asks you for is the information you enter into the enquiry form: your name, your email address, your telephone number and the property service you are interested in. You choose whether to provide it, and the form is the only place on this website where personal information is collected.
Information collected automatically
This website does not run analytics, tracking or advertising software. As with any website, our hosting provider records standard technical information such as the internet address your request came from, in order to deliver pages and protect the service against abuse. Web fonts and styling are loaded from third-party providers, which means those providers receive the technical details of the request your browser makes to them.
Why we use your information
We use the details you submit for one purpose: to understand your enquiry and respond to it. We do not use them to send marketing you have not asked for, and we do not sell, rent or trade personal information to anyone. Information is shared only with the service providers that host this website and deliver our enquiry submissions to us, and only so far as they need it to provide that service.
Legal basis
Where data protection law requires a legal basis, we rely on your consent, given by choosing to submit the enquiry form, and on our legitimate interest in responding to enquiries about our services.
How long we keep it
We keep enquiry details only as long as we need them to deal with your enquiry and any relationship that follows from it, after which they are deleted. Where a law requires us to keep certain records for longer, we keep them for that period and no longer.
Your rights
Data protection law gives you rights over your personal information. In summary you may:
- ask what personal information we hold about you and receive a copy of it
- ask us to correct information that is wrong or incomplete
- ask us to delete information we no longer need to hold
- ask us to restrict how we use your information, or object to our using it
- withdraw consent at any time, without affecting anything done before you withdrew it
- complain to your national data protection authority if you believe we have handled your information improperly
To make any of these requests, submit the enquiry form on this website and describe what you would like us to do. We will respond within the period set by law.
Security
Enquiries are transmitted over an encrypted connection and are accessible only to those within our business who need to see them in order to respond. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect the information you send us.
Changes to this policy
We may update this policy from time to time to reflect changes to this website or to the law. The date at the top of this page shows when it was last revised.